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SANBS SAP Ariba Supplier Communication
Guidelines to Ensure Timely Processing of Supplier Transactions

Dear Valued SANBS Supplier,

To support efficient processing and avoid delays in payments, please take note of the following important guidelines:

Duplicate Registrations:
  • Suppliers are requested to avoid creating duplicate accounts on the system, as duplicate profiles may lead to delays in purchase order processing and may result in the incorrect account being invited to bidding events, potentially impacting response timelines.
  • When registering a new account, please be on the lookout for system notifications that indicate if the email address entered already exists. If you are unsure whether your company is already registered, kindly verify with the support team before submitting a new registration.
  • Should you need assistance, please contact the SANBS vendor management Team on the following below -:
    1. 011 761 8720 | Khahliso.Mokoena@sanbs.org.za
    2. 069 8609 779 | Charity.Mabasa@sanbs.org.za
    3. 011 761 9058 | Rofhiwa.Masibigiri@sanbs.org.za
  • Generating an invoice before the goods receipt is confirmed by SANBS may result in the invoice being blocked for payment.
  • You are encouraged to invoice only against purchase orders (POs) with a status of “Received” or “Serviced

Regards,

Vendor Management Team

We are live on SAP Ariba
What “Go-live” Means to You
  • All new purchase orders issued after Go-Live will be processed electronically through the SAP Business Network.
  • Invoices related to purchase orders issued prior to Go-Live (1 March 2026) via the legacy Supplier Portal (SAP NetWeaver) must continue to be submitted manually.
  • Suppliers receiving purchase orders on the SAP Business Network are required to submit corresponding invoices through the same platform.
  • All bids published after Go-Live will be managed through the SAP Business Network, with supplier responses submitted on that platform.
  • Bids published on the Supplier Portal (SAP NetWeaver) will remain active on that platform until their respective closing dates – https://sanbs.org.za/sourcing-opportunities
Current SANBS Suppliers
Suppliers who are currently trading with SANBS — that is, those who have received purchase orders and have accepted the Trading Relationship Request (TRR) — may proceed to log in to the SAP Business Network - SAP Business Network
Suppliers who are currently trading with SANBS and have received purchase orders but have not yet accepted the TRR should follow the instructions below to complete the trading relationship setup. SAP Business Network.
SAP Video - Connect with your Customer (Standard TRR Invite)
Notification Setup: After accepting the TRR, kindly ensure your SAP account is fully configured to facilitate seamless order and invoice management.
Prospective SANBS Suppliers
Suppliers who have not yet received purchase orders from SANBS — including those currently registered on the Supplier Portal (SAP NetWeaver) and those not yet registered on the SANBS platform — may proceed with a new registration on the SAP Business Network (New Registration) New Supplier Registrations
Suppliers new to SAP Business Network can generally begin transacting at no cost. This can be achieved by creating a free standard account when you accept the TRR.
Please note: If using an Enterprise Account, transaction fees may apply. These are the responsibility of the supplier.
For account queries relating to SAP Business Network, please use the below emails.
supplier.communication@sanbs.org.za
Attention: Current and Prospective Suppliers

We are excited to inform you that the South African National Blood Service (SANBS) is launching a new procurement system (SAP Ariba and SAP Business Network). This new system will improve how we collaborate with our valued suppliers.

Key next steps for the SANBS Suppliers:

As we transition to this change, our procurement processes will be conducted on the SAP Business Network (i.e., it will be required for all suppliers to be on the SAP Business Network to successfully transact with us).

In this regard, we invite you to:

  • Attend the upcoming supplier summit sessions.
  • Accept the Trading Relationship Request (TRR) sent via email.
  • Configure your account and start transacting over the SAP Business Network.

Please reach out to us at: supplier.communication@sanbs.org.za

We will keep you updated with further details in the lead-up to the launch. We look forward to a successful partnership on this new platform!

Regards,

SANBS SAP Ariba Team

Log in or register as a supplier/vendor on our online procurement portal.

Note: Please only use Microsoft Edge to access our online supplier portal Other web browsers (Chrome, Firefox, Safari, etc.) are not supported.
Support and Queries
Portal Technical Support:
Call 011 761 8720 or email: Khahliso.Mokoena@sanbs.org.za
Call 069 8609 779 or email: Charity.Mabasa@sanbs.org.za
Call 011 761 8719 or email: Lesego.Skommere@sanbs.org.za
Call 011 761 9058 or email: Rofhiwa.Masibigiri@sanbs.org.za
Procurement-related Queries:
Email procurement@sanbs.org.za or contact Buyers directly via email

If you are not currently on the SANBS supplier database you can register via the SANBS online supplier self-registration form
Accessing the Portal

Supplier Registration Guides

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